Terms and conditions
This website is operated by We are Nutrified. When we use terms such as “we”, “us” and “our”, this refers to We are Nutrified. We are Nutrified offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WordPress.
Our site is intended primarily for use by people resident in the UK. We do however also accept orders from individual’s resident in other, non-UK, European Union member states. Please note that our delivery and returns policies differ according to whether you are resident in the UK mainland, non-mainland UK or another European Union member state.
Terms of Website Use
The Website is provided on an ‘as is’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website, we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
- incompatibility of the Website with any of your equipment, software or telecommunications links;
- technical problems including errors or interruptions of the Website;
- unsuitability, unreliability or inaccuracy of the Website; and
- failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. After placing an order, you will receive an e-mail from us confirming that your order has been accepted (Order Confirmation). The contract between us (Contract) will only be formed when we send you this Order Confirmation. The Contract will relate only to those Products whose order we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the order of such Products has been confirmed in a separate Order Confirmation.
By placing an order through our site, you are affirming that you are
- legally capable to enter a binding contract
- at least 18 years old
- a resident in either the UK or another European Union member state
- accessing our site from the UK or another European Union member state
If you wish to make any use of material on our site other than that set out above, please address your request to info@wearenutrified.com
Consumer Rights
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This section applies only to individuals who order from us. It does not apply to business or commercial customers or those individuals who purchase a Product for business or commercial use. If you are contracting as a consumer, you may cancel a Contract at any time in accordance with our Refunds and Returns Policy. To cancel a Contract, you must contact us, and the purchased products must be in the same condition in which you received them, undamaged and unopened
Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
Products
All descriptions of the Products on our site are correct at the time of publication. We vow to continue product development and reserve the right to amend the specification of products without prior notice in relation to future sales. Price and availability are subject to change without notice. We may correct any errors or withdraw any product from sales at any time without incurring liability.
Delivery
We deliver to any address in the UK. The cost of delivery will be shown at the checkout. Check our delivery policy for full details.
Delivery Policy
Shipping Materials
It is our policy at ‘We are Nutrified’ to use minimal plastic and single use packaging solutions. We vow to provide your orders in recyclable packaging or repurposed materials such as secondary use plastic jiffy bags.
Shipping Policy
All orders will be dispatched the next working day (Monday to Friday excluding bank holidays). We ship via Royal Mail standard shipping, typically items will be delivered within 3-5 working days. However, please allow up to 10 working days during busy times before raising a concern with our Customer Support Team.
Delivery Processing
All orders received through us are processed and, if the goods are available, dispatched within 1-2 working days of receiving the order. Therefore, depending on whether your goods are in stock at the time of the order, your goods will usually be with you in three to five working days.
If you place your order and it is processed before 3pm Monday to Friday, the goods will be dispatched the same day. Any orders received after 3pm will be dispatched the following day. Please note that although we send goods on a next day service we are relying on couriers to perform delivery and occasionally delays happen, in this instance we cannot refund carriage charges levied. If the goods you have ordered are out of stock we will notify you by email and at this point if you do not wish to wait for your order you can cancel your order and receive a full refund.
Please note that We are Nutrified staff work Monday-Friday. We do not work on weekends and bank holidays but your product will be dispatched the next working day.
Communications
Laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. In the event of any questions or complaints please email customer.care@wearenutrified.com
Events outside of our Control
Events outside of our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event)this may includes any act, event, non-happening beyond our reasonable control and includes:
- Strikes or other industrial action;
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
- Impossibility of the use of public or private telecommunications networks;
- The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.
Price and Payment
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You will be charged the current price for goods from our website at the date you place the order. All prices are displayed on our Website and are inclusive of VAT. We reserve the right to change prices at any time without notice to you, save that any changes will not affect orders in respect of which you have received an Order Confirmation.
Payment can be made by any major credit, debit card or Paypal account. Payment will be debited and cleared from your account before the dispatch of your goods.
Our Liability
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We warrant to you that any Product purchased from us through our site is of satisfactory quality and fit for all the purposes for which products of the kind are commonly used.
This does not include or limit in any way our liability:
- for death or personal injury caused by our negligence
- under section 2(3) of the Consumer Protection Act 1987
- for fraud or fraudulent misrepresentation
- for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data; or
- waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise.
Revision of Terms and Conditions
We are Nutrified has the right to revise these terms and conditions periodically to reflect changes in market conditions affecting our business, business practices, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Complaints Procedure
If you have any complaints about the products or service that we have provided, please contact help@wearenutrified.com and we will do our best to resolve it
Intellectual Property Rights
We are Nutrified is a registered trademark of a brand of Vytaliving LTD. The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
Trademarks
The “We are Nutrified” logo is a UK registered trademark of a brand of Vytaliving LTD.
Information About You
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
Privacy Policy
Please see full details of our Privacy Policy here info@wearenutrified.com
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Third Party Cookies
The following 3rd party cookies are used on the site to measure the effectiveness of our advertising and determine the frequency with which you are served a particular ad.
- “Targeting” Cookies – These are used to deliver adverts relevant to an identified machine or device (i.e. mobile phone or tablet) which are tailored to interests associated with the website activity tied to that machine or device. These cookies are also used to limit the number of times a user sees an advertisement as well as to help measure the effectiveness of the advertising campaign. They may also remember that this website has been visited from a device and share that information with marketing organisations. These types of cookies are operated by third parties with our permission.
For more general information about cookies and how to disable them through your browser, visit https://www.allaboutcookies.org/.
You can control individual cookies on your browser at the Network Advertising Initiative’s website or at Your Ad Choices website.
2. Google Analytics & other Google services
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses “cookies” to help us analyse how the site is used. The information generated by those cookies about your use of this website and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage to us.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit.
The _gat cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.
A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. You may choose not to opt-in to permit use of the Google cookies and thereafter you can prevent that use by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also stop the transmission of information generated by the cookies about your use of this website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on availa