Welcome to the terms and conditions for the We are Nutrified subscription service.
These Terms govern your participation in the We are Nutrified subscription Service on We are Nutrified.co.uk and are between you and We are Nutrified, a brand of Vytaliving Ltd Please read these Terms carefully. By placing an order through subscription service, you confirm your acceptance of these Terms. We aim to offer an appealing discount off the purchase price when you regularly commit to scheduled deliveries of your chosen product or products on We are Nutrified .co.uk.
Only selected products sold on We are Nutrified.co.uk qualify for the We are Nutrified Subscription Service. To access this service you will need a We are Nutrified.co.uk account to register, purchase your items and track your subscriptions. Your subscriptions are personal to your account and you may not assign or transfer your subscription(s) or any of the benefits to any third party. Companies purchasing products for wholesale use or for resale purposes may not use the We are Nutrified Subscription Service.
The Ordering Process
Once you have subscribed to regular deliveries for We are Nutrified .co.uk Products, products will be ordered and delivered automatically at the delivery frequency chosen by you at the time of subscription without any further action required by you. We are Nutrified a brand of Vytaliving Ltds uses its discretion to change subscription and product details (including price, discount and availability) over time. Each subscription service order will be subject to the then-applicable subscription and product details.
Before each subscription order is dispatched to you, you will receive an order confirmation message including order details and instructions for cancelling or modifying your order if you wish to do so (“Order Confirmation”). You will also be sent an e-mail at the address associated with your account.
Each order constitutes a separate offer from you to purchase a product on the We are Nutrified subscription service. The contract of sale for each Subscription Product is concluded when the product is dispatched to you and you receive a Dispatch Confirmation.
Product Availability -Out of Stock or Discontinued Items
If any Subscription Product is not available on the date it is scheduled to be dispatched to you, you will be notified of the delay or we will attempt to fulfil the order within two weeks of the original dispatch date. If the subscription service Product becomes available during that two week period, it will be dispatched to you without any further action required by you. Delay due to non-availability of any Subscribe & Save Product will not affect the Subscribe & Save discount applicable to any other Subscribe & Save subscriptions you may have or to future orders for the same Subscribe & Save subscription.
If any Subscribe & Save Product is no longer available for Subscribe & Save, your subscription may be changed to a suitable replacement. You will be notified of this change. If you do not wish to continue with your subscription for a replacement product, you may cancel your subscription.
If you wish to return a Subscribe & Save Product, please see our Returns Policy.
Price, Payment and Renewal
For each Subscribe & Save order you will be charged the price (including VAT) of each Subscribe & Save Product on the day your Subscribe & Save order is processed, as detailed in the Order Confirmation, less the applicable Subscribe & Save discount.
The Subscribe & Save discount you receive will be the discount applicable to your Subscribe & Save Products at the time your order is processed, as detailed in the Order Confirmation. Temporary discounts and time-limited or special offers only apply to Subscribe & Save orders placed while that discount or offer is available.
Your Subscribe & Save subscription(s) continue until cancelled. The price of each Subscribe & Save order will be charged to the payment method used to create your subscription. If we are unable to complete your Subscribe & Save order using the payment method you used to create your subscription or subscription(s) will be cancelled.
Cancellation or Modification of a Subscribe & Save Subscription
You may modify or cancel your Subscribe & Save subscription(s) at any time. Cancellation or modification will not affect Subscribe & Save orders for which you have already received Dispatch Confirmation.
We retain the right to cancel your subscriptions at any time. If your subscription is cancelled, you will be notified and you will only be charged for Subscribe & Save orders for which you have already received a Dispatch Confirmation.
If a Subscribe & Save subscription(s) is cancelled, you will only be charged for the Subscribe & Save orders dispatched to you and no further Subscribe & Save orders for that Subscribe & Save Product will be placed. Cancellation of a Subscribe & Save subscription for any reason might decrease the discounts applicable to your remaining Subscribe & Save subscriptions. You can check the Subscribe & Save discount applied to your current subscriptions from Your Account.
If you reactivate a Subscribe & Save subscription that you previously cancelled, the discount applicable to your reactivated subscription may not be the same discount that was in effect prior to cancellation. The new discount will be applied to your future orders of that Subscribe & Save subscription.
If any problems arise with your delivery address, We are Nutrified account or payment method, which we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription or via the message centre of Your Account and your Subscribe & Save subscription(s) will be automatically placed on hold. No additional Subscribe & Save orders will be processed or dispatched until the problem is resolved.
Our Contact Details
We are Nutrified
Unit 2 Frederick Rd, Kidderminster DY11 7RA
0800 288 8953